If your business opens its doors to the public, it has an obligation under the Americans with Disabilities Act (ADA) and other laws to make its goods and services accessible to individuals with disabilities. This includes allowing service animals access. Places of public accommodation are experiencing increasing difficulty navigating the sometimes complex interactions with customers surrounding service animals, and the
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Combatting Service Animal Fraud: Those Two Questions You Are Allowed To Ask DO Work!
By John W. Egan
From our experience, businesses often must deal with customers and guests who claim that their pets or comfort animals are “service animals” to avoid “no animal” rules or extra charges for pets. A recent decision from the United States District Court for the Eastern District of California serves as a reminder that businesses do have a
Continue Reading Combatting Service Animal Fraud: Those Two Questions You Are Allowed To Ask DO Work!