By Kevin A. Fritz

Seyfarth Synopsis: Emotional support animals will no longer be categorized as “service animals” under the Air Carrier Access Act under new Department of Transportation regulations. 

Questionable verifications for certain assistance animals have frustrated the airline industry for years. From peacocks to pigs, all sorts of furry and feathered companions have accompanied individuals on domestic and
Continue Reading No More Friendly Skies for Emotional Support Animals

Seyfarth Synopsis: The Department of Transportation says that an airline’s provision of an accessible alternative website violates the Air Carrier Access Act (ACAA), so are such websites an acceptable means of providing access under the ADA?

In response to the onslaught of website accessibility lawsuits against public accommodations covered by Title III of the ADA, some website accessibility consulting companies
Continue Reading Airline’s Provision of Alternative Accessible Website Triggers Hefty Fine Under the Air Carrier Access Act

Seyfarth Synopsis:  Is it a service animal or an emotional support animal?  Do I have to allow both?  How to tell one from the other, and the rules that apply.

We get a lot of questions about service and emotional support animals.  It’s obvious that there is a lot of confusion out there.  Here is how to tell one from
Continue Reading Service Animals Vs. Emotional Support Animals: Ferreting Out The Truth

Seyfarth Synopsis: New Affordable Care Act and Medicaid Regulations will require covered entities providing health care programs and services have accessible electronic information technology, including accessible websites.

While we continue to wait for new regulations for the websites of state and local governments, federal agencies and public accommodations, two new regulations from the Department of Health and Human Services
Continue Reading New Healthcare Regulations Impose Accessible Technology Requirements

By Christie Jackson

USA Today recently reported that the number of passengers traveling on airplanes with service animals is increasing.  The article explores possible reasons for this increase.  Perhaps – innocently and legitimately – there are more individuals with disabilities flying the friendly skies with their service animals than ever before.  Or, as USA Today suspects, not all are legitimate
Continue Reading Fraud in the Friendly Skies? USA Today Reports Suspiciously Rising Number of Service/Emotional Support Animals On Planes

By Kristina M. Launey

The U.S. Department of Transportation (DOT) enforces the Air Carrier Access Act (ACAA), which prohibits discrimination based on disability in air travel.  The DOT recently issued a proposed updated version of its technical assistance manual (TAM).  The TAM, which provides guidance to airlines and passengers with disabilities on their rights and responsibilities under the ACAA, was
Continue Reading Accessible Air Travel News: U.S. DOT Issues Proposed Updated Technical Assistance Manual

By Kristina M. Launey

So held U.S. District Court Judge Morrison England, in the Eastern District of California, last week in a suit filed by Robert Segalman, who is blind and requires use of a wheelchair. Segalman alleged that Southwest Airlines’ improper stowage and transport of his power wheelchair caused him injury, in violation of the Air Carrier Access Act
Continue Reading Court Rules California Disability Discrimination Claims Not Necessarily Preempted By Air Carrier Access Act, But Allows Amendment to Sub in ADA for ACAA Claims