2010 ADA Title III Regulations

By Andrew M. McNaught

Businesses, particularly retail establishments, are increasingly confronting customers’ use, or desired use, of Segways and similar Personal Mobility Devices (“PMD”).  Some patrons with disabilities prefer to use Segways instead of wheelchairs or motorized scooters, but Segways can operate at faster speeds and often cause legitimate safety concerns for businesses operating places of public accommodation.  While this
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