As we start 2015, the recent activity and interest surrounding the issue of service animals under Title III of the ADA show no signs of abating.  Customers and patrons of retailers and other public accommodations continue to test the boundaries of the federal statute and the applicable regulations, as well as those of state statutes, by bringing service animals (some
Continue Reading Seyfarth Partner Provides Insight for SHRM Article on Service Animals

By Christie Jackson

USA Today recently reported that the number of passengers traveling on airplanes with service animals is increasing.  The article explores possible reasons for this increase.  Perhaps – innocently and legitimately – there are more individuals with disabilities flying the friendly skies with their service animals than ever before.  Or, as USA Today suspects, not all are legitimate
Continue Reading Fraud in the Friendly Skies? USA Today Reports Suspiciously Rising Number of Service/Emotional Support Animals On Planes

If your business opens its doors to the public, it has an obligation under the Americans with Disabilities Act (ADA) and other laws to make its goods and services accessible to individuals with disabilities.  This includes allowing service animals access.  Places of public accommodation are experiencing increasing difficulty navigating the sometimes complex interactions with customers surrounding service animals, and the
Continue Reading Don’t Miss Our Upcoming Webinar Next Week – Service Animals and The ADA: What You Need to Know

By John W. Egan

From our experience, businesses often must deal with customers and guests who claim that their pets or comfort animals are “service animals” to avoid “no animal” rules or extra charges for pets.  A recent decision from the United States District Court for the Eastern District of California serves as a reminder that businesses do have a
Continue Reading Combatting Service Animal Fraud: Those Two Questions You Are Allowed To Ask DO Work!

By Minh N. Vu

Must restaurants, supermarkets, hotels, and other public accommodations allow individuals with disabilities to be accompanied by miniature horses that perform work or tasks related to their disabilities?  In new ADA Title III regulations published on September 15, 2010, the Department of Justice (DOJ) said yes, subject to a few limitations.  According to DOJ, service miniature horses
Continue Reading Opposition To Miniature Horses Acting As Service Animals Increases